Skip Navigation

Report a Lost or Stolen Card


During business hours:
Weekdays from 8:30 a.m. – 5:00 p.m.; Saturdays from 8:30 a.m. – Noon

  • Call Platte Valley Bank: 816-858-5400
  • Or, complete a Debit Card Request by logging into Internet Banking. Click on Miscellaneous Online Requests, Apply Now.


After business hours:

  • Call MasterCard: 1-800-472-3272. Be prepared to share your name as it appears on your debit card and answer specific identification questions.
  • The following business day, call Platte Valley Bank at 816-858-5400 to request a new Debit Card.


Additional Helpful Information


Customer Service

(816) 858-5400

24 Hour Telebanc

(816) 858-5000

© 2019 Platte Valley Bank of Missouri. All Rights Reserved.        Privacy Policy  ·  Sitemap  ·  Disclosures

Return to Mobile Site