Prevent Identity Theft

 

What You Don't Know Can Hurt You
Identity theft happens when someone obtains your personal information, such as name, date of birth, social security number or mother's maiden name to commit fraud or other crimes.


Fraud is committed when criminals use your personal information to access bank accounts, obtain loans,make purchases, rent an apartment, etc.


Who Can It Affect?
Anyone. Although it's considered a felony crime, police can't help you restore your credit record and undo the damage that's been done. Taking the proper precautions with your information is the best protection.


Tips to Prevent Identity Theft

  • Never give out your checking account, credit card or Social Security number to solicitors or callers that you have not contacted.
  • Never give out your password or PIN for your debit card, credit card or ATM card.
  • Check your accounts frequently using free Internet Banking, and contact us if you notice any suspicious activity.
  • Receive and pay bills online instead of by mail with free Bill Pay. The less bill information in your mailbox, the better.
  • Protect your information by not receiving paper copies of your account statements. With free Online Statements, just login to Internet Banking and view or print the statement information you need.
  • Provide personal information only on websites that are secure and only when you have initiated the contact. Always check for the lock icon in the bottom right of your screen, and check the browser to make sure that "https" ("s" indicates secure) is displayed in the Web site address.

 

Report Identity Theft
If you feel you have become a victim of identity theft, call us at 816-858-5400.

  • Close your accounts and open new ones
  • Replace credit and check cards
  • Offer information to help address and resolve your situation
 

Customer Service

(816) 858-5400

24 Hour Telebanc

(816) 858-5000

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